Canada Post service disruption is in effect. Manage your renewal, payments, claims, and view your insurance documents, including your new pink slip here.
Just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.
How do I make a claim after a flood?
Just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.
I've been involved in a hit & run, what do I do?
First, call the police and report the hit and run. Then, just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.
How do I make a collision claim?
First, call the police and report the accident. Then, just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.
What costs do I pay if I make a claim?
You will have to pay the deductible amount shown in your policy. If there are losses not covered by your policy, you would pay for those too.
How do I make a claim because of a storm?
Just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.
Need after hours emergency assistance?
No worries, our claims service is available 24/7, every day of the year. Just give us a call at 1.833.223.8743.
Need Roadside Assistance outside of business hours? Please call 1.855.572.6842
What happens if I hit a pedestrian or cyclist with my car?
This depends where the accident takes place.
In most provinces, the pedestrian or cyclist will make a claim under the Accidents Benefits section of your policy but in Ontario, if the pedestrian or cyclist has vehicle insurance, they would claim under that policy's Accident Benefits; if not, they would claim under yours.*
If your province allows, the pedestrian or cyclist may also sue you, subject to any capping or deductible for "minor" injuries.
*Not applicable in Quebec. Bodily injuries caused by an accident are covered by the Socitété d’Assurance Automobile du Quebec. Please contact us at 1.833.235.2136 if you have questions about coverage in Quebec.