Help & Support - Claims

We will assign a Claims Adjuster to you. Your Claims Adjuster will coordinate your claim, and can tell you exactly what the next steps are in your case. You may want to take a look at The role of a Claims Adjuster.

A Scotia Home & Auto Insurance team member will be there to help every step of the way. But you can help the process go smoothly by:

• providing as many details as you can 
• being as accurate as possible
• submitting forms as soon as possible

No need for a form! We try to make claims easier by filling out the forms for you. Just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.

Access the Client Centre for more information or contact us at 1-833-223-8741

Your Claims Adjuster will get in touch with you once you’ve started a claim with Scotia Home & Auto Insurance. He or she will provide all of the contact information so you can get in touch when you need to.

Also see I am having trouble reaching the Claims Adjuster. How do I get in touch?

This depends on the situation, and also on where you live. You can get specific information about the timeframe from your Claims Adjuster.

You can send information directly to your Claims Adjuster.

This depends on your policy and your claim. Your Claims Adjuster can let you know once he or she has reviewed your claim.