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This feature is available to the Scotia Auto Insurance clients who have signed up to Smarter ride, available in the provinces of Ontario and Quebec. Crash Assist is available for iOS 14 or higher and Android 8.0 or higher.
Is there an additional charge for Crash Assist?
No. Crash Assist is offered free of charge to Scotia Auto Insurance clients who have signed up for Smarter ride, available in the provinces of Ontario and Quebec.
Do I have to sign up for Smarter ride to receive Crash Assist?
Yes, the feature is available to Scotia Auto Insurance clients who have signed up for Smarter ride and who authorize sharing their location on their smartphones.
How does Crash Assist work?
The feature collects and analyzes data from your smartphone's GPS, accelerometer and gyroscope. Crash Assist detects motor vehicle collisions, sends you push notifications and provides you with emergency assistance options.
What information is collected and used by Crash Assist?
The Smarter ride data collected to assess your driving performance is used by Crash Assist. This feature interprets data from your GPS, accelerometer and gyroscope to determine an accident situation. To have more information, please refer to our terms of use: https://home-auto.scotiainsurance.com/app-terms-of-use#smarter-ride
Why do I need to allow access to certain data and notifications in order to use Crash Assist?
You need to authorize access to certain data because Crash Assist needs to collect and analyze this information to detect changes in driving behaviour and determine that an accident has occurred. It also needs to be able to notify you to offer help.
Does Crash Assist detect all types of accidents?
The feature was designed to detect moderate to severe collisions. Its algorithm is constantly updated and improved to maintain its accuracy and precision. An accident at a low speed, a minor collision, or one that occurs within the first kilometre of a road trip may not be detected by Crash Assist. But don't worry – you’ll still have access to all Crash Assist options even if that kind of accident happens to you.
Does Crash Assist work on all types of devices?
Yes, it's available for mobile phones with iOS 14 and above, and Android 8.0 and above.
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