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Refer to the question "What happens if I delete the Scotia Home & Auto Insurance App " if you uninstalled the App.
If you cancel your Smarter ride enrollment, you will no longer be able to access the Smarter ride section in the App. Check your car insurance policy to see if your driving habits are still being used to adjust your price. If there's no mention of Smarter ride in your policy, then you're no longer registered, and your driving data is not being used to personalize your premium.
Consult your quarterly Smarter ride email or contact us if you want to know if the premium of your car insurance will increase or decrease because of your previously collected driving data. You can join again if you still meet Smarter ride 's eligibility criteria by contacting us at 1-833-460-8162.
What is an activation discount?
It's a one-time discount of 10% that's applied to the premium of your car insurance once you activate in Smarter ride. This discount is only for new customers to Scotia Home & Auto Insurance who activate Smarter ride, and you will benefit from it until your car insurance policy is renewed. Then, this discount is replaced by your personalized premium based on your driving habits.
Why don’t I see my latest trip?
There are a few reasons why a trip can't be detected:
no internet connection
battery is lower than 20%
phone is in power-saving mode
permission has been disabled
App is not running in the background
App is experiencing technical difficulties
Why do you need to access my iPhone's motion sensors?
The App uses your iPhone's motion and fitness data to access your phone's motion sensors (accelerometer and gyroscope). The accelerometer measures acceleration and helps us determine how fast your phone is moving. As for the gyroscope, it detects which direction your phone is heading.
What privacy policy do you refer to in the Terms of Use?
Will Belair Insurance Company Inc. ever share my information?
Belair Insurance Company Inc. and TrueMotion, Inc. will only use and disclose your information according to Smarter ride’s Terms of Use, unless otherwise required by law.
How is my driving data protected?
When storing or destroying your personal information, we use strict security safeguards to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. If we need to transfer your personal information to a third party such as our service provider, TrueMotion, Inc., they're contractually required to protect and handle your personal information. This transfer is consistent with our privacy safeguarding measures and according to all applicable laws.
Can the police access my driving data if I have a car accident?
Not without proper legal authorization or your consent. We're committed to protecting your privacy and will never disclose your personal information to law enforcement agencies unless otherwise permitted or required by law.
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