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If you delete the Scotia Home & Auto Insurance App by mistake, download it again and follow the instructions to activate Smarter ride. The App will save all of your information, and you can continue driving. Remember, if the App can't record your trips, your personalized premium could be affected.
How is my driving data protected?
When storing or destroying your personal information, we use strict security safeguards to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. If we need to transfer your personal information to a third party such as our service provider, TrueMotion, Inc., they're contractually required to protect and handle your personal information. This transfer is consistent with our privacy safeguarding measures and according to all applicable laws.
Why do I need to allow access to certain data and notifications in order to use Crash Assist?
You need to authorize access to certain data because Crash Assist needs to collect and analyze this information to detect changes in driving behaviour and determine that an accident has occurred. It also needs to be able to notify you to offer help.
How do I access my digital proof of insurance?
Access your digital proof of insurance from the homepage of the app with the shortcut at the top of the screen.
Use the Wallet app on your iPhone for secure access or add a widget to the home screen of your Android device.
What type of phone do I need to use Smarter ride?
You will need an iPhone running iOS 14 or higher or an Android device running version 8.0 or higher. As the sensors react differently on different types of phones, the performance of Smarter ride could vary depending on the model you own.
What should I do if there’s a mistake in my driving data?
We're here to help. Call us at 1-833-215-7261 if there's an error in your driving data, or if you're experiencing technical difficulties.
Will Belair Insurance Company Inc. ever share my information?
Belair Insurance Company Inc. and TrueMotion, Inc. will only use and disclose your information according to Smarter ride’s Terms of Use, unless otherwise required by law.
Does Crash Assist detect all types of accidents?
The feature was designed to detect moderate to severe collisions. Its algorithm is constantly updated and improved to maintain its accuracy and precision. An accident at a low speed, a minor collision, or one that occurs within the first kilometre of a road trip may not be detected by Crash Assist. But don't worry – you’ll still have access to all Crash Assist options even if that kind of accident happens to you.
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