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Can I use my digital proof of insurance outside of my province or Canada?
Digital proof of insurance is valid in most Canadian provinces: Quebec, Ontario, Alberta, Nova Scotia, New Brunswick, Northwest Territories, Yukon, Prince Edward Island, Newfoundland and Labrador. And in most of the United States.
Please print the paper version of your proof of auto insurance when travelling outside of your province or country.
What information is on the digital proof of insurance?
On your digital proof of insurance, you will find the name of your insurance company with your policy number, coverage dates, name, address, and the year, make, model and serial number of your vehicle.
What is a digital proof of insurance?
Your digital proof of insurance is a digital copy of your proof of insurance (also called pink slip) that you can find directly in the Intact Assurance app. Your digital proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. With the Intact Insurance app, you’ll always have your proof of insurance on hand when needed – no need to search for it in the glove box!
Can I access my digital proof of insurance from the Client Centre instead of the app?
Valid digital proof of insurance is only available in the app. You can also download and print a PDF version in your Client Centre and the app.
How do I protect my personal information when showing my digital proof of insurance to the police or other drivers?
We're committed to protecting your privacy, which is why our digital proof of insurance is available on your phone's lock screen. This feature allows you to lock your screen and restrict access to your phone's content when sharing your digital proof of insurance.
For added protection, you can also turn off notifications, but remember to be careful not to accidentally unlock your phone through fingerprint or facial recognition.
By using this digital proof of insurance, you accept all risk and responsibility associated with its use.
How do I access my digital proof of insurance?
Access your digital proof of insurance from the homepage of the app with the shortcut at the top of the screen.
Use the Wallet app on your iPhone for secure access or add a widget to the home screen of your Android device.
How can I make sure that my digital proof of insurance is up to date even when I'm offline?
When you add the widget to your Android device or use the Wallet app, you can access your digital proof of insurance even when you're offline.
When you renew or change your insurance policy, it takes a maximum of one business day before you see the changes in the app and Android widget.
If you're using the Wallet app, you need to update it with your new proof of insurance. Go to the app homepage and tap the quick link at the top of the screen to add your new pink slip.
What should I do if a police officer does not accept my digital proof of insurance?
The digital version of your proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, New Brunswick, Northwest Territories, Yukon, Prince Edward Island, Newfoundland and Labrador. If necessary, a police officer can confirm your coverage by calling 1-833-223-8740.
You can also email your digital proof of insurance to law enforcement if required.
We recommend that you always keep a paper copy of your proof of insurance in your vehicle when travelling outside the province, country or to share with other drivers and law enforcement.
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