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The feature collects and analyzes data from your smartphone's GPS, accelerometer and gyroscope. Crash Assist detects motor vehicle collisions, sends you push notifications and provides you with emergency assistance options.
Can I access my digital proof of insurance from the Client Centre instead of the app?
Valid digital proof of insurance is only available in the app. You can also download and print a PDF version in your Client Centre and the app.
What happens if I drive my car for business?
If you drive for work, your trips will still count towards Adjustments to your premium.
What if I change my phone number?
Download the App again and log in. You will find your profile, all your trips, and you're ready to get back on the road.
Can the police access my driving data if I have a car accident?
Not without proper legal authorization or your consent. We're committed to protecting your privacy and will never disclose your personal information to law enforcement agencies unless otherwise permitted or required by law.
What information is collected and used by Crash Assist?
The Smarter ride data collected to assess your driving performance is used by Crash Assist. This feature interprets data from your GPS, accelerometer and gyroscope to determine an accident situation. To have more information, please refer to our terms of use: https://home-auto.scotiainsurance.com/app-terms-of-use#smarter-ride
How do I protect my personal information when showing my digital proof of insurance to the police or other drivers?
We're committed to protecting your privacy, which is why our digital proof of insurance is available on your phone's lock screen. This feature allows you to lock your screen and restrict access to your phone's content when sharing your digital proof of insurance.
For added protection, you can also turn off notifications, but remember to be careful not to accidentally unlock your phone through fingerprint or facial recognition.
By using this digital proof of insurance, you accept all risk and responsibility associated with its use.
Can I join Smarter ride if I'm an Uber, Lyft, or commercial driver?
Smarter ride is for your personal car or business-owned vehicle. If you're driving for a commercial business (Uber, Lyft, Amazon, etc.), you will need to visit the “All Trips” section of the App and set the toggle to "I was a passenger on this trip" within 30 days of completing a trip. You can also contact us if you need to correct any other information in the App.
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