Help & Support - Online Services

Your digital proof of insurance is a digital copy of your proof of insurance (also called pink slip) that you can find directly in the Intact Assurance app. Your digital proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. With the Intact Insurance app, you’ll always have your proof of insurance on hand when needed – no need to search for it in the glove box!

On your digital proof of insurance, you will find the name of your insurance company with your policy number, coverage dates, name, address, and the year, make, model and serial number of your vehicle.

It’s quite simple! You can either open the Scotia Insurance Home & Auto app on your phone or login to Client Centre. You will see “Claims” on the home screen.  From there, follow the steps for a car or home claim. 

In order to download the app, please visit the App Store on your iPhone or the Google Play store on Android and search for “Scotia Insurance Home and Auto”. Select the Scotia Insurance Home & Auto App and proceed to downloading it. Once it’s loaded on your phone, simply select it and get started!

The Client Centre is an online access to your insurance. You can review your insurance info, make payments, file a claim access your insurance documents and proofs from any device. It is easy to use and secure. 

Yes, you need a data plan with internet access to collect and transfer your driving data to us.

If you delete the Scotia Home & Auto Insurance App by mistake, download it again and follow the instructions to activate Smarter ride. The App will save all of your information, and you can continue driving. Remember, if the App can't record your trips, your personalized premium could be affected.

Download the App again and log in. You will find your profile, all your trips, and you're ready to get back on the road.