Please call your insurance provider as identified on your policy documents.
ScotiaLife Financial is a trademark of Bank of Nova Scotia used under license by BNS Insurance Agency Inc. Scotia Employee Home & Auto Insurance Program is arranged for by BNS Insurance Agency Inc. The new Scotia Employee Home & Auto Insurance Program will be serviced by Johnson Inc. and underwritten by Royal & Sun Alliance Insurance Company of Canada in Quebec and Unifund Assurance Company in the rest of Canada. Auto insurance not available in BC, SK or MB. Home and auto insurance not available in NU.
Who do I call if I have a claim?
If you purchased a policy on or after April 2 2019, and have a new claim please call 1.833.223.8743.
If you have an ongoing claim or have not yet received your notification on renewal outlining a change in underwriter, please call 1.866.989.4754.
If you’re unsure, you can always check your policy documents or call us at 1.833.223.8743.
®Scotia Insurance is a registered trademark of The Bank of Nova Scotia, used under license by BNS Insurance Agency Inc. (“BNSIA”). Scotia Employee Home & Auto Insurance is arranged for by BNSIA. Home and auto policies are underwritten by Belair Insurance Company Inc., and services are provided by belairdirect Agency Inc. except in the province of Quebec where the services are provided by Belair Insurance Company Inc. (collectively “belairdirect”). ®belairdirect is a registered trademark of Belair Insurance Company used under licence.
How can I report insurance fraud?
The Insurance Bureau of Canada provides the most up-to-date information regarding insurance fraud and how best to report it.
A Service Specialist can answer questions about your policy and premiums and help you get a claim started.
Who do I call if I need service on my policy?
If you purchased a new policy on or after April 2 2019, or have received a notification of renewal outlining the change in underwriter, please call 1.833.223.8740.
If you have not yet renewed or purchased your policy prior to October 23, 2023, please call us at 1.833.235.2136.
If you’re unsure, you can always check your policy documents or call us at 1.833.235.2136.
®Scotia Insurance is a registered trademark of The Bank of Nova Scotia, used under license by BNS Insurance Agency Inc. (“BNSIA”). Scotia Employee Home & Auto Insurance is arranged for by BNSIA. Home and auto policies are underwritten by Belair Insurance Company Inc., and services are provided by belairdirect Agency Inc. except in the province of Quebec where the services are provided by Belair Insurance Company Inc. (collectively “belairdirect”). ®belairdirect is a registered trademark of Belair Insurance Company used under licence.
How can I make changes to or ask questions about my policy?
Our goal at Scotia Home & Auto Insurance is to make finding the information you need as quick and as simple as possible.
You can contact us at 1.833.223.8740. Please reference your policy number for quicker service.
How can I renew my policy?
At Scotia Home & Auto Insurance, our home and auto policies are sold on a one-year term. All of these are automatically renewed unless cancelled by the insurer (us) or the policyholder (you).
If you feel your policy has expired or lapsed, please connect with us.
Can you provide claims service in another language?
When you call the claims service line, you have a choice of service in English or in French. If you'd like service in another language, we can call on our third-party translation service to help.
Customer Service