Canada Post service disruption is in effect. Manage your renewal, payments, claims, and view your insurance documents, including your new pink slip here.
Just 1.833.223.8743. Our claims service is available 24/7 every day of the year.
Who and what is covered under my home insurance policy?
A home insurance policy usually includes your property (building, outbuildings and contents) and liability covers for the insured, including:
You and your spouse*
Any person under 21 in your care**
Dependents living away from home temporarily to attend school, college or university
*Spouse must live in the same household as you to be covered
**In Quebec, any person under 18 in your care.
Are there different types of home insurance I can purchase?
Yes. You may want home, condo, tenant, cottage or rental insurance. There are different types of cover available in each category*. There are also "add-on" features, depending on your personal circumstances. You'll want to consider how much insurance you need, and the deductible too (your portion of an insured loss), as this will affect your premiums.
Your Specialist can help you consider the options and pick the one that's right for you.
*Coverage varies in Quebec. Please contact us at 1.833.223.8740 if you have questions about services offered in Quebec.
Where can I find more information about the Wildfire Defense Systems Service?
Learn more about how the Wildfire Defense Systems service offers you peace of mind this wildfire season.
What is a peril?
This is the cause of loss or damage to your home or contents. Examples are windstorms, fire and theft.
Does the policy pay twice the amount insured if it's a joint policy?
A joint policy means the policy covers both policyholders; it doesn't double the payment amount.
Will my insurance premiums increase over time?
Every case is different. Your Service Supervisor can answer this question, though. Just call 1.833.223.8740.
What should I do if somebody else involved in my claim (or their insurance company) contacts me?
Part of our service is providing somebody to help you every step of the way. It's important that you let us know right away if you hear from a person also involved in an accident or their insurers or other representatives.